Terms of Use

1. Service Operator and Acceptance of Terms

1.1. These Terms of Use (the “Terms”) govern access to and use of the VOSCOM.ONLINE platform. At the MVP stage, the service operator is LIMITED LIABILITY COMPANY “VOSCOM-ONLINE” (LLC “VOSCOM-ONLINE”), registered in the Russian Federation, Moscow; Primary State Registration Number (OGRN) 1217700640189, Taxpayer Identification Number (INN) 9719021912, Tax Registration Reason Code (KPP) 771901001, address: Apt. 72, 50 Sirenevy Boulevard, intracity territory municipal district Eastern Izmailovo, Moscow, 105484, Russian Federation (the “Operator”, “we”, “us”). The Operator acts as the temporary operator of the international segment of VOSCOM.ONLINE until such segment is transferred to a separate international operating entity.

1.2. By creating an account, clicking the registration button, accepting the Terms in the interface, using the account area, API, documentation, AI tools, or uploading data, projects, or other materials, you confirm that you have read, understood, and accepted these Terms, the Privacy Notice, the Platform License, the Acceptable Use Policy, and any other documents referenced herein.

1.3. If you do not agree with any provision of these Terms, you may not use the service.

1.4. VOSCOM.ONLINE is the international MVP segment intended for users outside the Russian Federation. The Russian segment shall be provided separately through VOSCOM.RU, with separate documents, infrastructure, currency, databases, and data processing rules.

2. Age, Legal Capacity, and International Segment

2.1. The service is intended only for individuals who are at least 18 years old and who have full legal capacity to enter into binding agreements.

2.2. You represent and warrant that:

• you are at least 18 years old;
• you have full legal capacity and the right to enter into binding agreements;
• if you act on behalf of an organization, you have the authority to bind that organization to these Terms;
• the information you provide during registration is accurate and up to date.

2.3. The service is provided within the international segment of VOSCOM.ONLINE and is not intended for use from within the territory of the Russian Federation. You confirm that:

• you are not located in the territory of the Russian Federation when creating an account or using the service;
• you do not use the service from within the territory of the Russian Federation;
• you do not upload to the service personal data of individuals located in the Russian Federation and do not use the service as an environment for processing such data, unless otherwise expressly agreed in a separate written agreement;
• you do not use the service to circumvent applicable laws on data localization, export control, sanctions, or other mandatory restrictions.

2.4. We may use reasonable technical and organizational measures to verify compliance with Section 2, including an age gate, country-of-access analysis, IP-based checks, registration restrictions, and account blocking if non-compliance is identified.

2.5. If we reasonably determine that an account belongs to a user who should use the Russian segment, we may refuse registration, suspend the international account, restrict access, delete or anonymize data to the extent permitted by applicable law, or offer the user the option to use VOSCOM.RU after the relevant segment is launched.

3. Description of the Service

3.1. VOSCOM.ONLINE may include one or more of the following components: user accounts, AI-assisted tools for design and generation of configurations/code/firmware, cloud builds, documentation, project sections, a module library, monitoring, compatibility tools, APIs, BYOK mechanisms, community features, and related commercial and testing features.

3.2. Certain features may be available only under specific plans, in beta mode, by invitation, under an enterprise agreement, or subject to separate license terms.

3.3. We may modify, add, restrict, or disable any parts of the service, unless otherwise required by mandatory law or a separate written agreement.

4. Account, Security, and Access

4.1. Access to certain features requires account registration. You must keep your credentials confidential and are responsible for all actions performed under your account, unless you prove that unauthorized access occurred without your fault.

4.2. You must promptly notify us of any suspected unauthorized access, credential leak, or breach of account security.

4.3. We may refuse registration, suspend access, request re-verification, or close an account if:

• there is a reasonable suspicion of a violation of the Terms or applicable law;
• the account is used from a prohibited territory or in violation of sanctions restrictions;
• you have provided false or inaccurate information;
• the account is used for abuse, automated data scraping, circumvention of limits, attacks, fraud, or other bad-faith activities;
• this is necessary to protect the service, users, partners, or to comply with a legal obligation.

5. Acceptable Use

5.1. You may use the service only for lawful purposes and only within the scope of the functionality provided.

5.2. You are prohibited from:

• disrupting the operation of the service, attempting to bypass access restrictions, rate limits, payment restrictions, or technical protection measures;
• obtaining unauthorized access to data, systems, accounts, build environments, models, keys, logs, or infrastructure;
• uploading or distributing malicious code, unauthorized access tools, exploits, credential theft tools, malware, or other destructive payloads;
• using the service to create, test, or operate solutions that violate the law, third-party rights, export restrictions, sanctions regimes, or rules for the safe use of technology;
• using the service for direct control of systems where an error, failure, delay, incorrect configuration, or incorrect output may result in death, injury, environmental damage, substantial property damage, or critical downtime, unless otherwise expressly agreed in a separate written agreement specifying the SLA, scope of use, and allocation of responsibility;
• using the service as the sole source of an engineering solution without your own review, testing, and validation;
• systematically extracting data, analyzing the structure of the service, conducting mass automated data collection, abusing performance testing, or reverse engineering the platform layer to an extent not permitted by mandatory law.

6. User Input, Projects, and Uploaded Materials

6.1. You may upload AI prompts, configurations, task descriptions, diagrams, code, texts, documents, projects, comments, metadata, and other materials (the “User Materials”).

6.2. You represent and warrant that you have all rights, permissions, and lawful grounds required to upload and use the User Materials in the service.

6.3. You may not upload to the service:

• materials to which you do not hold the rights or for which you do not have sufficient permissions;
• confidential information of third parties without authority to disclose and process it;
• personal data that you are not entitled to transfer to us;
• content that violates the law, export restrictions, sanctions rules, third-party rights, or these Terms.

6.4. To the extent necessary for the operation of the service, you grant us a limited, non-exclusive, worldwide, royalty-free license to store, copy, process, display, transmit, analyze, and transform User Materials solely for the purposes of providing, protecting, supporting, and improving the service, unless otherwise limited by your plan, settings, or a separate written agreement.

6.5. If a different processing regime for User Materials is provided for certain enterprise plans, private environments, or enterprise agreements, the special terms of the relevant agreement shall apply.

7. AI Features, Code Generation, and Engineering Validation

7.1. The service may use automated processing algorithms, including machine learning models, heuristics, validators, templates, and other software tools, to generate configurations, recommendations, architecture descriptions, project drafts, code, firmware, specifications, connection guidance, and other outputs (“AI Output”).

7.2. AI Output is provided as an auxiliary result and not as an engineering opinion, certification, warranty of fitness, legal advice, project documentation, safety assessment, authorization for operation, or any other professional guarantee.

7.3. You are responsible, at your own expense, for independently reviewing, testing, and validating any AI Output before applying it to real equipment, infrastructure, production, facilities, products, customers, or deliveries.

7.4. If a separate module, library, configuration, integration, compatibility certificate, allowlist, or verified status is mentioned in the service, it means only the scope of verification expressly described by us for the relevant status and does not replace your own technical review or compliance with applicable requirements.

8. Paid Features, Payments, and Taxes

8.1. Certain service features are paid and are provided by subscription, on a usage-based model, under separate orders, or on other commercial terms.

8.1.1. Unless expressly stated otherwise, the primary billing currency of the international VOSCOM.ONLINE segment is the United States dollar (USD). Ruble payments, Russian payment methods, and billing for users of the Russian segment are not part of the international VOSCOM.ONLINE segment.

8.2. Unless otherwise stated, prices are displayed exclusive of taxes, duties, bank charges, currency conversion fees, and other mandatory payments that may additionally apply depending on your jurisdiction and billing model.

8.3. You must pay all applicable fees on time. In the event of late payment, we may restrict access to paid features, suspend the account, reduce limits, or terminate service, unless otherwise required by mandatory law.

8.4. The terms of refunds, credits, charges, and subscription cancellation are determined by our Payment and Refund Policy or separate plan terms. If no separate refund policy exists, refunds are provided only to the extent expressly required by mandatory applicable law or a separate written agreement.

8.5. If you connect your own API keys, third-party models, or external services, you are solely responsible for your relationship with such providers, their billing, licenses, limits, and compliance requirements.

9. Intellectual Property

9.1. All rights in and to the service, platform layer, interfaces, texts, branding, access organization schemes, documents, design, validators, orchestrators, metadata databases, service structure, and other elements owned by the Operator or its licensors remain with the respective rights holders.

9.2. Certain MWOS components, open-source libraries, third-party modules, and other materials may be distributed under open-source licenses. In the event of a conflict between these Terms and the mandatory terms of a specific open-source license with respect to such component, the relevant open-source license shall prevail to the required extent.

9.3. Rights in and to User Materials remain with you or the relevant rights holder, except for the licenses and rights expressly granted to us under these Terms and other service documents.

9.4. The rights regime applicable to AI Output, generated code, generated firmware, project templates, and other results is determined by the Platform License, the applicable plan, and/or a separate agreement. Unless expressly provided otherwise, the service grants access to the tool and does not transfer to you any rights in the platform layer, models, internal orchestrators, hidden build logic, knowledge bases, or other internal elements of the service.

10. Privacy and Personal Data

10.1. The processing of personal data is governed by the Privacy Notice and other privacy-related service documents.

10.2. You understand and agree that the service may use international infrastructure and data processing providers. The specific mechanisms, categories of data, purposes, retention periods, and cross-border transfers are described in the Privacy Notice.

10.3. You must refrain from uploading data for which you have no lawful basis for transfer, as well as data whose use through the international segment of the service is prohibited by applicable law or by your contractual obligations.

11. Sanctions, Export Control, and Prohibited Jurisdictions

11.1. You may not use the service if such use violates applicable export control rules, sanctions regimes, re-export prohibitions, restrictions on dual-use technologies, or other mandatory restrictions.

11.2. You represent and warrant that you do not use the service for the benefit of any person, organization, territory, end user, or end use for which such use is prohibited by applicable law.

11.3. We may restrict access to the service, specific features, APIs, models, export-sensitive modules, or commercial features based on legal requirements, sanctions, export control rules, provider restrictions, and reasonable risk assessment.

12. Suspension, Termination, and Account Deletion

12.1. You may stop using the service and request account closure through the service interface or by contacting support@voscom.online.

12.2. We may, without prior notice or with reasonable notice, suspend, restrict, or terminate access to an account, in whole or in part, if this is required for security, investigation of violations, compliance with law, protection of third-party rights, compliance with export/sanctions restrictions, protection of infrastructure, or prevention of abuse.

12.3. After account termination, certain data may be retained to the extent necessary for security, accounting, investigations, legal compliance, tax obligations, dispute resolution, and confirmation of acceptance of documents.

13. No Warranties

13.1. To the maximum extent permitted by law, the service is provided on an “as is” and “as available” basis.

13.2. We do not warrant that the service will be uninterrupted, error-free, compatible with any external equipment, sufficient for your purposes, free from all vulnerabilities, available at all times, or that any AI Output, generated code, generated firmware, proposed architecture, compatibility status, or other result will be accurate, safe, lawful, complete, or suitable for commercial or industrial deployment.

14. Limitation of Liability

14.1. To the maximum extent permitted by law, the Operator, its affiliates, directors, employees, contractors, licensors, and suppliers shall not be liable for any indirect, incidental, special, punitive, or consequential damages, including loss of profits, loss of data, downtime, business interruption, loss of contracts, equipment failure, property damage, engineering errors, or production incidents, unless otherwise expressly required by mandatory law or a separate written agreement.

14.2. To the maximum extent permitted by law, the Operator’s aggregate liability for any claims related to the service shall not exceed the greater of: (a) the amount actually paid by you to the Operator during the 12 months preceding the event giving rise to the claim, or (b) USD 100 (one hundred) or the equivalent in another currency, unless otherwise required by mandatory law or a separate agreement.

14.3. Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under mandatory applicable law.

15. Indemnification

15.1. You agree to defend, indemnify, and hold harmless the Operator, its affiliates, employees, contractors, and partners from and against any and all claims, demands, losses, damages, expenses, fines, sanctions, and costs, including reasonable attorneys’ fees, arising out of or in connection with:

• your use of the service;
• your User Materials;
• your breach of these Terms;
• your violation of third-party rights;
• your use of AI Output without the required engineering review, certification, authorization, or compliance procedures.

16. Changes to the Terms

16.1. We may modify these Terms from time to time. The new version takes effect as of the date stated at the top of the document, unless another effective date is expressly specified.

16.2. In the event of material changes, we may post a notice in the service interface, send a notice by email, or notify users by other reasonable means.

16.3. Your continued use of the service after the changes take effect constitutes your acceptance of the updated Terms.

17. Governing Law and Dispute Resolution

17.1. These Terms are governed by the laws of the State of Delaware, USA, to the maximum extent permitted by applicable law, without regard to conflict-of-law rules that would lead to the application of the laws of another jurisdiction.

17.2. Any disputes, claims, or controversies arising out of these Terms or related to the service shall be resolved by the competent courts of the State of Delaware, USA, unless otherwise required by mandatory law.

17.2.1. The choice of Delaware law does not exclude or limit mandatory rules that may apply regardless of the chosen law, including mandatory rules of the user’s jurisdiction, the Operator’s jurisdiction, consumer protection rules, data protection rules, tax regulations, sanctions, export control, and public law.

17.3. Before bringing a claim before a court or arbitration, you agree to send us a written notice of claim at support@voscom.online and to make a good-faith effort to resolve the dispute through a pre-litigation settlement process within 30 calendar days, unless a different period is required by mandatory law.

18. General Provisions

18.1. If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.

18.2. Our failure to enforce any provision shall not constitute a waiver of that provision.

18.3. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms and the related rights in connection with a reorganization, sale of assets, corporate restructuring, or other permitted transfer of business.

18.4. These Terms, together with the documents referenced herein, constitute the entire agreement between you and the Operator with respect to the service, unless otherwise expressly provided in a separate written agreement.

19. Contact

For matters related to these Terms, access to the service, complaints, legal requests, and notices, please contact: support@voscom.online.

Effective date: April 12, 2026.